Unit Knowledge Guide-TLIU1009 Monitor plant and equipment in an environmentally sustainable manner Certificate IV aggressive or abusive customers SITXINV006

aggressive or abusive customers SITXINV006 Receive

grief and trauma CHCAGE005 Provide support to people living with dementia * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBXCM401 Apply communication strategies in the workplace FNSINC411 Conduct work according to professional practices in the financial services industry FNSINC412 Apply and maintain knowledge of financial products and services Elective units FNSASIC311 Establish client relationship and analyse needs FNSASIC312 Provide personal advice on non-relevant financial products FNSASIC314 Provide Tier 2 general advice in general insurance BSBDAT501 Analyse data BSBLDR411 Demonstrate leadership in the workplace BSBLDR413 Lead effective workplace relationships BSBLDR414 Lead team effectiveness BSBOPS402 Coordinate business operational plans BSBPEF402 Develop personal work priorities If you require RPL Kits with comprehensive benchmarking

Units of competency ICTCBL249 Haul underground cable for installation and maintenance work ICTBWN306 Use radio frequency measuring instruments ICTPMG201 Prepare site for support installation ICTCBL252 Joint and terminate coaxial cable ICTCBL250 Haul and fix aerial cable ICTCBL251 Install aerial and underground cable lead-ins If you require RPL Kits with comprehensive benchmarking

Unit Knowledge Guide-TLIU1009 Monitor plant and equipment in an environmentally sustainable manner Certificate IV aggressive or abusive customers SITXINV006Our unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner