Learning and Assessment Kit-CPCSHP3005 Apply and trim decorative additions to shopfittings and components PowerPoint Units of competency HLTAHA012 Support

Units of competency HLTAHA012 Support the development of speech and communication skills HLTAHA013 Provide support in dysphagia management HLTAHA014 Assist and support the use of augmentative and alternative communication systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units SIRRRTF002 Monitor retail store financials SIRXCEG004 Create a customer-centric culture SIRXHRM002 Maintain employee relations SIRXMGT002 Lead a frontline team SIRXRSK002 Maintain store security SIRXSLS003 Achieve sales results SIRXWHS003 Maintain workplace safety Elective units SIRXCEG008 Manage disrespectful

Core units MSMENV272 Participate in environmentally sustainable work practices MSMWHS100 Follow WHS procedures MSMOPS101 Make measurements MSMSUP102 Communicate in the workplace MSMSUP106 Work in a team Elective units MSFBA1001 Construct a basic roll up blind MSFFF1001 Complete a basic furniture finishing product MSFFL1001 Complete simple floor covering installation If you require RPL Kits with comprehensive benchmarking

aggressive or abusive customer SIRCDIS002 Deliver medicines to customers outside the pharmacy SIRCDIS003 Assist in dispensing prescriptions CHCDIV001 Work with diverse people If you require RPL Kits with comprehensive benchmarking

Learning and Assessment Kit-CPCSHP3005 Apply and trim decorative additions to shopfittings and components PowerPoint Units of competency HLTAHA012 SupportOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to