Unit Knowledge Guide-VU21504 Use language learning strategies and study skills TLI Units of competency BSBOPS404 Implement

Units of competency BSBOPS404 Implement customer service strategies BSBTWK502 Manage team effectiveness SIRXCEG004 Create a customer-centric culture BSBCMM412 Lead difficult conversations * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units RIIBEF201D Plan and organise work RIICCM201D Carry out measurements and calculations RIICCM202E Identify

Units of competency CUAACT411 Use acting techniques in performance CUAMPF412 Develop and apply stagecraft skills CUAACT311 Develop basic acting techniques for performance CUAWHS312 Apply work health and safety practices CUAPRF314 Develop audition techniques CUAIND412 Provide freelance services If you require RPL Kits with comprehensive benchmarking

engineering or related activities MSMENV472 Implement and monitor environmentally sustainable work practices TLILIC0002 Licence to operate a vehicle loading crane (capacity 10 metre tonnes and above) If you require RPL Kits with comprehensive benchmarking

Unit Knowledge Guide-VU21504 Use language learning strategies and study skills TLI Units of competency BSBOPS404 ImplementOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner