Session Plan-CUAIND202 Develop and apply knowledge of information and cultural services organisation AUM Core units CHCDIV001 Work with

Core units CHCDIV001 Work with diverse people CHCECE054 Encourage understanding of Aboriginal and/or Torres Strait Islander Peoples cultures CHCEDS033 Meet legal and ethical obligations in an education environment CHCEDS045 Support student mathematics learning CHCEDS059 Contribute to the health

Units of competency CHCMED002 Facilitate mediation CHCMED003 Consolidate and conclude mediation CHCMED001 Prepare for mediation If you require RPL Kits with comprehensive benchmarking

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour

procedures and programs to meet legislative requirements Elective units BSBCUS402 Address customer needs Group A BSBMGT401 Show leadership in the workplace Group A BSBMKG419 Analyse consumer behaviour Group A BSBWOR403 Manage stress in the workplace Group A BSBHRM405 Support the recruitment

Session Plan-CUAIND202 Develop and apply knowledge of information and cultural services organisation AUM Core units CHCDIV001 Work withOur session plan support trainers to deliver effective, engaging and compliant classroom delivery of the qualification. This is a one off license fee and there are no limits on the amount of times you can use this session plan within your RTO, no annual or ongoing fees, and no limit on student numbers. We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce these