Training and Assessment Strategy-ICTSS00097 Telecommunications Customer Service Technician - HFC Technician Skill Set Certificate III Core units BSBPEF501 Manage personal

Core units BSBPEF501 Manage personal and professional development FNSCUS511 Develop and maintain professional relationships in financial services industry FNSFMB411 Prepare loan applications on behalf of clients FNSFMB412 Identify client needs and present broking options FNSFMK515 Comply with financial services regulation and industry codes of practice FNSINC411 Conduct work according to professional practices in the financial services industry FNSINC412 Apply and maintain knowledge of financial products and services Elective units BSBESB401 Research and develop business plans BSBOPS304 Deliver and monitor a service to customers BSBOPS404 Implement customer service strategies BSBPEF402 Develop personal work priorities BSBTEC301 Design and produce business documents If you require RPL Kits with comprehensive benchmarking

high-rise and complex buildings CPCCBC6016 Assess construction faults in large building projects CPCCBC6017 Evaluate services layout and connection methods for the planning of large building projects If you require RPL Kits with comprehensive benchmarking

Core units AHCWHS201 Participate in work health and safety processes AHCWRK204 Work effectively in the industry AHCWRK209 Participate in environmentally sustainable work practices Elective units AHCBAC201 Assist agricultural crop establishment AHCBAC202 Assist agricultural crop maintenance AHCBAC203 Assist agricultural crop harvesting AHCBIO201 Inspect and clean machinery for plant

Core units ICTNWK502 Implement secure encryption technologies ICTNWK509 Design and implement a security perimeter for ICT networks ICTNWK601 Design and implement a security system ICTNWK602 Plan

Training and Assessment Strategy-ICTSS00097 Telecommunications Customer Service Technician - HFC Technician Skill Set Certificate III Core units BSBPEF501 Manage personalYou can purchase a template to customise it to the needs and requirements of your learner cohort and training organisation. If you want us to customise it for you, please contact us.