Learning and Assessment Kit-SIRXCEG002 Assist with customer difficulties CPC Our learner resources have been

Our learner resources have been aligned to learner cohorts

Enhanced Learning and Completion Rates

to be completed by an independent third party who is familiar with the candidate's abilities in the workplace and who currently is (or has previously worked) in a supervisory position to the candidate

emotional and physical wellbeing HLTWHS001 Participate in workplace health and safety Elective units CHCCCS019 Recognise and respond to crisis situations CHCADV001 Facilitate the interests and rights of clients CHCCCS017 Provide loss and grief support CHCCCS020 Respond effectively to behaviours of concern If you require RPL Kits with comprehensive benchmarking

Learning and Assessment Kit-SIRXCEG002 Assist with customer difficulties CPC Our learner resources have beenOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to