SCORM Compliant Package-CPPSEC2113 Escort and protect persons and valuables MSS aggressive or abusive customers *

aggressive or abusive customers * We can develop additional elective units that are not listed on request (Please contact us for further information)

The trainer assessment pack includes benchmark answers and evidence criteria used to assess the student’s competence (i

Core units BSBTWK201 Work effectively with others SITHIND006 Source and use information on the hospitality industry SITHIND007 Use hospitality skills effectively SITXCCS011 Interact with customers SITXCOM007 Show social and cultural sensitivity SITXWHS005 Participate in safe work practices Elective units SITXFSA005 Use hygienic practices for food safety SIRXSLS001 Sell to the retail customer BSBCMM211 Apply communication skills BSBTEC201 Use business software applications BSBSUS211 Participate in sustainable work practices BSBFIN302 Maintain financial records * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency CHCPWK003 Apply lived experience in mental health peer work CHCPWK001 Apply peer work practices in the mental health sector CHCLEG001 Work legally and ethically * We can develop additional elective units that are not listed on request (Please contact us for further information)

SCORM Compliant Package-CPPSEC2113 Escort and protect persons and valuables MSS aggressive or abusive customers ** The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.