Unit Knowledge Guide-HLTOUT008 Manage a scene Skill Set Core units CHCCCS016 Respond to

Core units CHCCCS016 Respond to client needs CHCCOM005 Communicate and work in health or community services CHCDIV001 Work with diverse people HLTWHS002 Follow safe work practices for direct client care HLTWHS006 Manage personal stressors in the work environment Elective units CHCADV001 Facilitate the interests and rights of clients CHCCCS005 Conduct individual assessments CHCCCS009 Facilitate responsible behaviour CHCCCS019 Recognise and respond to crisis situations CHCCCS017 Provide loss and grief support CHCCCS031 Provide individualised support CHCCCS038 Facilitate the empowerment of people receiving support If you require RPL Kits with comprehensive benchmarking

Units of competency FBPCEL2009 Carry out transfer operations FBPCEL3017 Perform single column lees stripping (continuous still brandy) operations FBPCEL3001 Handle and store spirits BSBWHS301 Maintain workplace safety FBPCEL3018 Perform dual column distillation (continuous still brandy) operations If you require RPL Kits with comprehensive benchmarking

Core units SITXCCS015 Enhance customer service experiences SITXCCS016 Develop and manage quality customer service practices SITXCOM010 Manage conflict SITXFIN009 Manage finances within a budget SITXFIN010 Prepare and monitor budgets SITXGLC002 Identify and manage legal risks and comply with law SITXHRM008 Roster staff SITXHRM009 Lead and manage people SITXMGT004 Monitor work operations SITXMGT005 Establish and conduct business relationships SITXWHS007 Implement and monitor work health and safety practices Elective units SITXFSA005 Use hygienic practices for food safety SITHIND008 Work effectively in hospitality service SITHFAB021 Provide responsible service of alcohol SITXCCS012 Provide lost and found services SITHFAB024 Prepare and serve non-alcoholic beverages SITHFAB025 Prepare and serve espresso coffee SITXFSA006 Participate in safe food handling practices SITXFSA007 Transport and store food SITHIND006 Source and use information on the hospitality industr SIRXOSM002 Maintain ethical and professional standards when using social media and online platforms SIRXOSM004 Analyse performance of social media and online business tools SIRXOSM006 Develop and manage social media and online strategies BSBTWK501 Lead diversity and inclusion BSBINS401 Analyse and present research information BSBTWK503 Manage meetings BSBSUS511 Develop workplace policies and procedures for sustainability BSBOPS504 Manage business risk * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units CHCCOM005 Communicate and work in health or community services CHCDIV001 Work with diverse people HLTAID011 Provide first aid HLTDET001 Construct models HLTDET002 Construct custom impression trays HLTDET003 Construct registration rims HLTDET004 Articulate models and transfer records HLTDET005 Construct thermoformed bases and appliances HLTDET006 Construct immediate dentures HLTDET007 Construct removable acrylic partial dentures HLTDET008 Construct cast removable alloy partial denture framework HLTDET009 Construct crown and bridge structures HLTDET010 Join alloy structures HLTDET011 Construct ceramic and fixed restorations HLTDET012 Construct orthodontic appliances HLTDET013 Construct oral splints HLTDET014 Repair and modify dentures and appliances HLTDET015 Construct complete removable acrylic dentures and appliances HLTDET016 Design digital dental restorations and appliances using computer-aided design (CAD) HLTINF001 Comply with infection prevention and control policies and procedures HLTWHS003 Maintain work health and safety Elective units BSBFIN401 Report on financial activity BSBLDR414 Lead team effectiveness BSBOPS301 Maintain business resources CHCDIV003 Manage and promote diversity * We can develop additional elective units that are not listed on request (Please contact us for further information)

Unit Knowledge Guide-HLTOUT008 Manage a scene Skill Set Core units CHCCCS016 Respond toOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner