Learning and Assessment Kit-SIRXCEG008 Manage disrespectful, aggressive or abusive customers HLT tools and equipment to preserve

tools and equipment to preserve biosecurity AHCBIO301 Identify and report signs of unusual disease or pest AHCBIO204 Follow site biosecurity procedures * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency AHCPLY302 Brood poultry AHCLSK309 Implement animal health control programs AHCWRK306 Comply with industry quality assurance requirements AHCLSK313 Monitor livestock production growing environments AHCPLY203 Set up shed for placement of day-old chickens AHCLSK307 Euthanase livestock AHCWHS301 Contribute to work health and safety processes AHCLSK304 Carry out post-mortem examination of livestock AHCLSK331 Comply with industry animal welfare requirements AHCPLY307 Implement and monitor biosecurity measures in poultry production If you require RPL Kits with comprehensive benchmarking

Core units FNSINC411 Conduct work according to professional practices in the financial services industry Elective units FNSACC405 Maintain inventory records FNSACC412 Prepare operational budgets FNSACC413 Make decisions in a legal context FNSASIC311 Establish client relationship and analyse needs FNSCUS403 Deliver a professional service to customers FNSBNK414 Promote mobile banking services FNSFMK403 Interpret financial markets information FNSINC412 Apply and maintain knowledge of financial products and services FNSINC514 Apply ethical frameworks and principles to make and act upon decisions FNSSAM413 Identify and provide initial information to potential new clients FNSSAM422 Implement promotional strategies for financial products and services BSBAUD412 Work within compliance frameworks If you require RPL Kits with comprehensive benchmarking

furniture and fittings CPPCLO3107 Clean external surfaces CPPCLO3102 Clean hard floors If you require RPL Kits with comprehensive benchmarking

Learning and Assessment Kit-SIRXCEG008 Manage disrespectful, aggressive or abusive customers HLT tools and equipment to preserveOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to