SCORM Compliant Package-AHCBUS613 Manage human resources AUM aggressive or abusive customers SIRXCEG009

aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour * We can develop additional elective units that are not listed on request (Please contact us for further information)

Elective units AHCBUS610 Manage agribusiness risk AHCBUS613 Manage human resources AHCNRM603 Implement a monitoring

Units of competency ICTBWN306 Use radio frequency measuring instruments ICTDRE308 Install a cable broadband multi-dwelling unit system ICTCBL306 Locate and identify cable system faults ICTTEN207 Install and test internet protocol devices in convergence networks ICTCBL303 Install and terminate coaxial cable ICTTEN312 Install telecommunications network equipment ICTDRE314 Design communications wiring systems for customer premises ICTCBL251 Install aerial and underground cable lead-ins * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency CHCCCS019 Recognise and respond to crisis situations CHCCCS028 Provide client-centred support to people in crisis CHCCCS003 Increase the safety of individuals at risk of suicide * We can develop additional elective units that are not listed on request (Please contact us for further information)

SCORM Compliant Package-AHCBUS613 Manage human resources AUM aggressive or abusive customers SIRXCEG009* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.